At BELLS Baking Club, we value the privacy of our customers and are committed to protecting their personal information. This privacy policy outlines how we collect, use, and safeguard the personal data provided to us by individuals who use our DIY baking services.

Information We Collect

We may collect the following types of personal information:

• Contact information (e.g., name, email address, phone number) for communication and reservation purposes.
• Demographic information (e.g., age, gender) for statistical analysis and to better tailor our services.
• Payment details (e.g., credit card information) for processing transactions.

Use of Personal Information

We use the collected personal information for the following purposes:

• To communicate with customers regarding their reservations, updates, and inquiries.
• To process payments and provide receipts for transactions.
• To improve our services, offerings, and customer experience.
• To comply with legal obligations, resolve disputes, and enforce our policies.

Data Security

We take appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure storage of personal data in encrypted databases and systems.
• Regular system updates and security patches to safeguard against potential vulnerabilities.
• Restricting access to personal information to authorized personnel only.
• Ensuring that our third-party service providers adhere to strict data protection standards.

Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. We will securely dispose of personal information when it is no longer needed.

Disruptive Learners

While we strive to create a positive and inclusive environment for all learners, we reserve the right to address disruptive behavior. In cases where a learner's behavior poses a threat to the safety, experience, or rights of others, we may take appropriate actions, which may include but are not limited to:

• Warning the disruptive learner about their behavior.
• Requesting the disruptive learner to leave the premises.
• Prohibiting the disruptive learner from attending future sessions.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer personal information to third parties unless we have obtained explicit consent or are required by law to do so. We may, however, share personal information with trusted third-party service providers who assist us in operating our business, conducting transactions, and improving our services.

Updates to the Privacy Policy

We reserve the right to update this privacy policy from time to time to reflect changes in our practices or applicable laws. We encourage customers to review this policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding our privacy policy or the handling of your personal information, please contact us at 6473 3936. We can also be emailed at enquiries@bells.sg.